bdphotography

beach

pictures of New Zealand

frequently asked questions

1. What currency is that?

All prices are in NZ Dollars ($NZD). Paypal will automatically convert all pricing to your currency during the payment process. e.g. NZD to USD

2. How are the photos printed?

All photos are professionally printed on industry leading Fuji Crystal Archive Paper, using the latest technology for the best possible quality. Photos have an expected life rating of up to 70 years. All our photos are printed on matt paper unless stated.

3. What does matted mean?

A mat is a paper based material used to border a photo to allow it to be framed. While decorative, it also has practical functions, such as keeping the photo away from the glass on the frame (once framed), and to give the photo a finished, secure and complete look. All our photos come complete with a white matt and backing board and are ready to be framed. They are approximately 5mm in depth. The photo is then wrapped in cellophane for protection and handling.

A completed "matted" product:

matted

4. What are the frames like?

We currently stock a black box frame that is 20 mm wide and 33 mm deep. They come ready to hang. All our framed prices include the white mat.

A completed "framed" product:

framed

5. Is there a delivery charge?

Yes, all orders will be charged a postage & packaging fee, depending on the size, weight and location of the parcel. We currently use the New Zealand Postal system - standard parcel post service. We have only allowed pricing for postage within NZ, so please feel free to contact us regarding your requirements for international delivery costs.

6. How long will my order take?

Please allow up to 5 business days for delivery of in-stock items. For custom photo orders, please allow 7-10 business days for delivery. You will be notified of any differences as necessary. Please contact us if you have a deadline to meet with your photo requirements and we will do our utmost to meet these.

7. What if there's a problem?

Please feel free to contact us if you have any questions or concerns regarding your order or other matters - see our details above.

8. Why use PayPal?

PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

PayPal is the trusted leader in online payments and enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions.

9. Can I order a different size or format?

If you are unable to find what you are looking for, please contact us regarding your custom sizes or images and we will endeavour to meet your needs. However, please note - artistic discretion will apply to still allow a visually pleasing and presentable end product that is a true reflection of our work. Any custom work will incur a set up cost and work can be proofed before final printing.

We are continually adding to our portfolio of images, so if can't find what you want or need this time, please continue to look in the future - it may just be there next time.

waitete bay

Coromandel Peninsula, NZ